Giltsharp On-line
Shopping

Click
here to view our On-Line
Privacy Statement.
How To Use This Catalogue - Our
on-line shopping facility allows you to select products from the
catalogue & add them to your vitual shopping trolley simply by
the click of a button. When a product is selected you will be
prompted for a quantity figure, a new screen will then appear to
confirm the addition of the product/s to your cart, you will then
automatically be returned to the product catalogue, if no further
products are required please click on the 'Basket' button.
We offer on-line transactions with payment against
invoice prior to delivery, or payment by Major Credit Card, all
published prices include VAT at the current rate.
You can place your order in the knowledge that you
are dealing with a professional On-Line Merchant. We are
members of IMRG, Interactive Media in Retail Group. Orders are
welcome from outside the UK. Please note - a different delivery and
exchange policy MAY operate for our international orders.
Delivery/Handling Charges - UK
Postage/Handling is free for orders over £100 net of VAT, otherwise
a minimum order/postage charge of £3.50 inc. VAT will be added to
your order at the `checkout' stage. Delivery/handling within EU is
charged at £7.50 and Rest of World at £12.50 up to a maximum weight
of 2kgs. Above which customers will be emailed with the postage
costs BEFORE any charges are made to their credit card.
Complaints Handling Procedure - All
complaints will be acknowledged within 72 hours and dealt with
fairly and confidentially, we would hope to resolve any disputes
within 10 working days. All transactions shall in all respects be
governed by and construed in accordance with English Law. Any
dispute not resolved within 28 days shall be determined at the
joint expense of the Parties to the Transaction by an arbitrator
appointed by agreement between the Parties or on default of such
agreement by the President for the time being of the Law Society of
England & Wales. For further information contact customer.services@Giltsharp.com
No Statement contained within our Web-Site will affect your
Statutory Rights as a Consumer
Registered under the Data Protection Act 1998 - Reg. No.
PZ9130565